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Following Microsoft’s announcement to reduce support for Internet Explorer 11 even further, along with their recommendation to switch to Microsoft Edge, we, too, have now decided not to support this browser any longer. This was a conscious decision, on the one hand in order to protect you and your data, and on the other to ensure that we can implement new technologies that Internet Explorer 11 does not support.

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Security and Technical Requirements

Is my data secure?

We also use verified encryption technologies to protect your personal details when paying online:

  • All personal and payment data required by our website is encrypted and kept confidential thanks to SSL (Secure Socket Layer). The green bar in the URL guarantees a secure connection and the complete encryption of all data.
  • To protect against the misuse of data, we use 3-D Secure technology for credit card payments. This means that your payment is only authorised once you have authenticated it with your credit card provider using a personal password.

Protecting your data is extremely important to JACK WOLFSKIN, which is why it goes without saying that all personal information is kept confidential and never shared with unauthorised third parties.

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Contact and help

Do you have any other questions or do you need individual assistance?
If so, please get in contact with our customer service team:

Email
00800-96537546
00800-WOLFSKIN
Live-Chat
Free hotline: Mon-Sa 08:00-20:00 (CET)
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Contact & feedback
Email
Help-FAQ
00800-96537546
00800-WOLFSKIN
Live-Chat
Free hotline: Mon-Sa 08:00-20:00 (CET)