After the goods have been received and checked by our returns department, you will receive an email from JACK WOLFSKIN confirming that we have received your returned goods. We will then refund the value of your returns without delay. The method of reimbursement will be the same as the method of payment you selected for your order.
We reserve the right to reject returned products that do not meet our requirements for return.
Do you have any other questions or do you need individual assistance?
If so, please get in contact with our customer service team:
Important note for shipping:
Orders made in this shop can only be shipped within the current country.
Stay on current shop site:
Shops
Shipping can only be provided within the current country.
Choose different shop:
Shipping can only be provided within the current country.
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Provide your account email to receive an email to reset your password.
Mark your own favourite store near you as “My Store” and you will be able to see whether the product you're after is available in your store on the individual store page.
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